The Milano pergola is designed to withstand a variety of weather conditions, but during the winter months, there are a few simple steps you can take to ensure it stays in top condition: Clear Snow and Ice: If snow or ice accumulates on the roof, it’s important to remove it gently to avoid excess weight that could stress the structure. You can use a soft brush or broom to clear it off. Adjust the Louvres (if applicable): If your Milano has adjustable louvres, it’s a good idea to leave them open during heavy snow or freezing temperatures to prevent snow from accumulating on top. Winterize Accessories: If you have any electrical components, like lights or heaters, ensure they are safely disconnected and stored to prevent damage from freezing temperatures. Use Optional Side Screens: For extra protection from the cold wind or rain, you can install side screens or close any available panels to help create a more sheltered outdoor space. Taking these steps will help protect your pergola and ensure it's ready to be enjoyed again in spring!

Yes, our pergola roofs and slats are built to withstand a wide range of weather conditions. Made from high-grade, powder-coated aluminium, they are resistant to rust, UV damage, and heavy rain. In snowy conditions, the structure can handle moderate snow loads, but we recommend keeping the slats open during heavy snowfall to prevent excessive weight build-up. For areas with extreme weather, we’re happy to advise on best practices or structural reinforcements to suit your environment.

Bison pergolas are designed with low-maintenance materials to ensure longevity and minimal upkeep. To keep your pergola looking its best, we recommend the following: Cleaning: Regularly clean the frame and roof with a mild detergent and water to remove dirt and debris. Use a soft brush or cloth to avoid scratching the surface. Check Drainage: Ensure that the built-in drainage system remains clear to prevent water buildup. Inspections: Periodically inspect for any loose fastenings or signs of wear, particularly after extreme weather events. Protective Coating: While the powder-coated finish is durable, you may choose to reapply a protective coating every few years to maintain the appearance and further prevent corrosion, especially in coastal areas with salty air. With minimal effort, your pergola will remain functional and stylish for years to come.

Yes, when customised the roof of our Bison pergolas can be water-resistant and designed to keep you dry under normal weather conditions. The roof panels can be engineered to prevent water penetration. For additional protection, you can customise your Milano with side screens and roof upgrades that can provide even more shelter.

Not at all. Bison products are designed with straightforward, trade-friendly installation in mind. While we recommend a basic level of trade experience for best results, you don’t need to be a specialist craftsman. Our pergolas arrive flat-packed with detailed instructions, and most can be assembled using standard tools. If you ever need support during installation, our team is always here to help.

No, we operate on a trade-only supply model. We never compete with our customers. Our goal is to support trade professionals by giving them full control over the end-to-end sale and install process.

Absolutely. Our products are supplied white-label, meaning you can list, promote, and sell them under your own business name without any mention of us.

Yes, our pergolas are designed with durability and flexibility in mind. You can safely mount a range of equipment such as lighting, heaters, speakers, ceiling fans, or even TV brackets—just ensure proper fixings are used and that the weight is distributed according to the structure's specifications. If you're unsure, our team can provide guidance on best mounting practices to help you get the most from your space.

It can easily be built in 1 day.

All our Milano Pergolas are carefully packaged and delivered in flat-pack format for easy transport and handling. Each order includes clearly labelled components, fixings, and detailed installation instructions. We deliver directly to your business or your chosen site using trusted logistics partners to ensure your pergola arrives on time and in perfect condition. Delivery lead times may vary depending on location and order volume—please contact us for current timeframes.

We offer detailed technical documentation, installation guides, marketing resources and friendly customer service to help you deliver an exceptional product to your clients. Ask us about our lead generation...We can also supply customers in certain catchment areas when they enquire direct with us.

Bison pergolas are engineered for strength and stability, withstanding wind speeds of up to 120 km/h (75 mph) when properly installed and anchored. The robust aluminium frame and secure fixings ensure reliable performance even in challenging weather conditions. For particularly exposed or coastal locations, we can recommend additional anchoring methods or structural enhancements to suit your site.

It typically takes 3-4 weeks as each Milano Outdoor Living area is custom design and built for your outdoor area.

In most cases, planning permission is not required for a Bison Designed Pergolas, as long as it meets standard height and size regulations. However, local council rules can vary, especially if the pergola is located in a conservation area, near listed buildings, or within certain planning zones. We recommend checking with your local authority to ensure compliance before installation. If you need any support with the process, our team can provide guidance or assist in determining the necessary steps.

Yes, we’re happy to arrange a product demo or show you a completed project so you can see the quality and design firsthand.

The Milano pergola is highly customiSable to fit a variety of outdoor spaces. It is available in the following dimensions: Width: Up to 6 meters Depth: Up to 6 meters Height: Up to 3 meters (with a standard height of 2.5 meters) These flexible size options allow you to tailor the Milano pergola to your specific needs, whether you’re creating a compact retreat or a larger, open-air living area.

🔧 Structural & Design Upgrades Integrated Guttering & Drainage – Keep the clean lines while managing rainwater seamlessly. Adjustable Louvres or Retractable Roof – Give your customers more control over sunlight and shade. Side Screens or Blinds – Add privacy and wind protection with motorised or manual fabric or aluminium screens. Sliding Glass Doors/Walls – For a fully enclosed space that still feels open—ideal for all seasons. 💡 Lighting & Electrical Add-ons LED Strip Lighting – Recessed or perimeter lights for a soft, ambient glow. Spotlights or Pendant Lighting – Add character or task lighting for dining areas. Infrared Heaters – Keep the space warm and usable in cooler months. Integrated Power Sockets/USB Ports – Make the space versatile for working or entertaining. 🎨 Finish & Material Options Custom Powder-Coated Colours – Beyond standard black, grey, or white—offer muted earth tones or bold modern colours. Timber-Effect Aluminium – The warmth of wood with the durability of aluminium. Decorative Underclad Panels – Choose from slatted wood-look panels, composite, or even backlit materials. 🪑 Functional Additions Built-In Seating or Storage – Benches with storage or planter box integration. Outdoor Kitchen Integration – Create a space for BBQs or full alfresco dining. Rain Sensors for Roof Operation – Automate louvres or retractables to close when it starts raining. 💼 Business-Oriented Add-Ons (For Trade Partners) Custom Branding Options – Let your trade partners stamp their brand on the pergola. Pre-Wired Kits for Lighting/Heaters – Reduce install time and increase plug-and-play appeal. Flat-Pack or Pre-Assembled Options – Flexibility depending on shipping or install preferences.

Our pergolas are designed to be self-installed by trade professionals. As a partner, you're responsible for the installation, allowing you to add your own value and services.

Most pergolas can be installed in less than a day, depending on the customisation and site conditions. Our modular design makes assembly quick and efficient.

The 'Milano' Pergola is a sleek and modern outdoor structure designed to enhance your garden or patio with both style and functionality. Crafted from high-quality aluminium, the Milano offers a durable, low-maintenance solution for creating a perfect outdoor living space. It features adjustable louvres, allowing you to control sunlight and shade with ease, and is built to withstand various weather conditions, including rain and light snow. The Milano can be customised with a variety of finishes, lighting options, and accessories to suit your specific needs. Whether you're looking to create a cozy dining area, a lounge space, or an outdoor sanctuary, the Milano pergola combines aesthetic appeal with long-lasting performance.

The Milano pergola is designed to last for many years with proper care and maintenance. Made from high-quality, powder-coated aluminium, it is highly resistant to rust, corrosion, and UV damage, making it ideal for outdoor use in all climates. With regular maintenance, including cleaning and ensuring proper drainage, the Milano pergola can last 20+ years or more. The durability of the structure, along with the strength of the materials, ensures that your investment will continue to perform well for years to come.

Yes. We supply the core structure, and you can customise the finish to suit your customer's needs - this includes under cladding, electrical fittings, lighting, and building custom partitions or walling.

Yes, you can mount glass walls to the Milano pergola. The structure is designed to support additional features like glass or acrylic panels, which can be used to create a more enclosed space while still allowing for natural light and visibility. This option is perfect for protecting against wind and rain, offering an elegant and durable solution for year-round use. We can assist you in selecting the right mounting options and provide guidance on installation.